Returns & Exchanges

At Material, we want your home to feel just right, which is why we offer a 30-day return window on all unused items in their original packaging. We strive to make the return process as seamless as the design of our products to ensure your complete satisfaction.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the items in their original boxes with all protective inserts to ensure they arrive back at our warehouse safely.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your package.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.